By creating an account on Lock Closings' training site, you agree to the following terms and conditions:
1. Account Creation
1.1. Eligibility: You must be at least 18 years old and have the legal capacity to enter into this agreement.
1.2. Accuracy of Information: You agree to provide accurate and complete information when creating your account.
1.3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Use of Materials
2.1. Copyright: All materials provided on our training site are the property of Lock Closings/Lock In Signings and are protected by copyright laws. You agree not to copy, reproduce, distribute, or modify any materials without our prior written consent.
3. Paid Programs
3.1. Validity: Paid programs purchased on our site are valid for a period of six (6) months from the date of purchase.
3.2. Reactivation Fee: If your account expires and you wish to reactivate it after the six-month period, a reactivation fee of $35 will apply.
4. Refund Process
4.1. Satisfaction Guarantee: If you are not 100% satisfied with our material, we offer a money-back guarantee for completed courses only.
4.2. Eligibility: To be eligible for a refund, you must have completed the entire course.
4.3. Refund Request: To request a refund, please contact us within 30 days of completing the course and provide a brief explanation for your dissatisfaction.
4.4. Refund Process: Upon receiving your refund request, we will review it and may contact you for further information or clarification. Refunds will be processed within 45 days of approval.
4.5. No Refund for Incomplete Courses: There is no refund for courses that have not been completed.
5. Termination
5.1. By User: You may terminate your account at any time by contacting us.
5.2. By Lock Closings/ Lock In Signings: We reserve the right to terminate or suspend your account or restrict access to our site, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these terms.
6. Modifications
We may update or modify these Customer Terms of Use at any time. The most current version will be available on our site. By continuing to use our site after any changes, you agree to be bound by the updated terms.
7. Contact Us
If you have any questions or concerns about these Customer Terms of Use, please contact us at 248-621-996 or [email protected].